Lesson 6 of 625 min

Using Public Transport

Buying tickets, reading schedules, and asking for directions.

Using Public Transport

Getting around in a new city is one of the first challenges you will face. Taxis are expensive, and you cannot walk everywhere. That is where public transport comes in! Buses, trains, subways, and trams can take you almost anywhere -- if you know how to use them.

In this lesson, I will teach you the vocabulary and phrases you need to buy tickets, read schedules, ask for directions, and navigate public transport in English. Let us get you moving!

Types of Public Transport

TypeDescription
BusTravels on roads, many stops
Subway / Metro / Underground / TubeTrains that travel underground (different names in different cities)
TrainTravels on tracks, connects cities and neighborhoods
Tram / StreetcarLike a bus but on tracks, in the street
FerryA boat that carries people across water
Taxi / CabA car you hire (not public, but useful to know)
Ride-shareUber, Lyft -- order a car with your phone

Note: In London, the subway is called "the Tube" or "the Underground." In New York, it is "the subway." In Paris, it is "the Metro." The word changes, but the concept is the same!

Buying Tickets

At the Ticket Machine

Most cities have ticket machines at stations. Here are common options you will see on the screen:

  • Single / One-way -- A ticket for one trip
  • Return / Round-trip -- A ticket for going AND coming back
  • Day pass -- Unlimited rides for one day
  • Weekly pass / Monthly pass -- Unlimited rides for a week or month
  • Zone 1, Zone 2, etc. -- The area of the city (the price depends on how far you travel)

At the Ticket Counter

You: Hello, I'd like a ticket to the city center, please. Clerk: Single or return? You: Return, please. Clerk: That's $4.50. You: Can I pay by card? Clerk: Yes, of course. Here is your ticket. You: Thank you. Which platform is it? Clerk: Platform 3. The next train is in 10 minutes.

Useful Ticket Phrases

  • "How much is a ticket to [place]?"
  • "I'd like a day pass, please."
  • "Is there a student discount?"
  • "Do children travel for free?"
  • "Can I use this ticket on the bus too?"
  • "Where can I buy a travel card?" (A reusable card you top up with money)
  • "How do I top up my card?" (= add more money to it)

Reading Schedules

Understanding a Timetable

A bus or train timetable will usually show:

TermMeaning
DepartureWhen the bus/train leaves
ArrivalWhen the bus/train arrives at your destination
Platform / TrackWhere the train stops at the station
StopWhere the bus stops along the route
First serviceThe first bus/train of the day
Last serviceThe last bus/train of the day
FrequencyHow often it comes (e.g., "every 10 minutes")
Peak hoursBusy times (usually morning and evening rush hour)
Off-peakLess busy times (cheaper tickets on some systems)
DelayedRunning late
CanceledNot running today
On timeRunning as scheduled

Asking About Schedules

  • "What time is the next bus to the airport?"
  • "How often does the train come?"
  • "When is the last bus?"
  • "Is the 5:30 train running today?"
  • "How long does it take to get to [place]?"
  • "Do I need to change?" (= Do I need to get off and take a different bus/train?)

Asking for Directions

Simple Direction Questions

  • "Excuse me, how do I get to the train station?"
  • "Which bus goes to the city center?"
  • "Where is the nearest subway station?"
  • "Is this the right bus for [place]?"
  • "Does this train stop at [station name]?"
  • "Which stop do I get off at for [place]?"
  • "How many stops is it?"

Understanding Directions

People might tell you:

Walking directions:

  • "Go straight ahead."
  • "Turn left / Turn right."
  • "It's on the corner."
  • "It's across the street."
  • "It's about a 5-minute walk."
  • "You can't miss it." (= It is easy to find.)

Transport directions:

  • "Take the number 5 bus."
  • "Get off at the third stop."
  • "Change at Central Station."
  • "Take the blue line to Park Street."
  • "It's two stops from here."
  • "You need to transfer at the next station." (= Change to a different line.)

On the Bus

Getting On

  • In many cities, you enter the bus at the front door.
  • Show your ticket, tap your card, or pay the driver.
  • "Does this bus go to Main Street?"
  • "Can I pay with cash?" (Some buses are card-only now.)

During the Ride

  • Listen or look for the announcements: "Next stop: Market Square."
  • Press the "STOP" button before your stop (usually a red button).
  • If you are not sure: "Excuse me, could you tell me when we get to [stop]?"

Getting Off

  • "Excuse me, is this my stop?" (If you are not sure.)
  • "Excuse me, I need to get off here." (If people are blocking the door.)
  • "Thank you!" (It is polite to thank the bus driver -- especially in the UK!)
  • Exit through the back door (in most cities).

On the Train / Subway

Finding Your Way

  • Look for maps at the station. Subway maps show all the lines in different colors.
  • Find your current station and your destination on the map.
  • Check which line you need (e.g., "the red line," "the Northern line").
  • Check the direction. Trains go in two directions. Make sure you are on the right platform.

Useful Phrases

  • "Which line do I take to get to [station]?"
  • "Is this the right platform for [destination]?"
  • "Do I need to change lines?"
  • "Where do I change?"
  • "How many stops is it to [station]?"

Common Announcements

  • "The next train will arrive in 2 minutes."
  • "Mind the gap." (London -- be careful of the space between the train and the platform.)
  • "Stand clear of the doors." (Move away from the doors so they can close.)
  • "This is the last stop. All passengers must exit the train."
  • "This train is not in service." (You cannot ride this train.)
  • "Due to signal problems, there may be delays on the Northern line."

Practice Dialogue: Taking the Bus

You: Excuse me, does this bus go to the shopping center? Driver: Yes, it does. That's about 6 stops from here. You: Great. How much is a ticket? Driver: $2.50. Cash or card. You: Here's $3. Driver: Here's your change. Take a seat. You: Could you tell me when we get to the shopping center? I'm not sure where to get off. Driver: Sure, I'll let you know.

A few minutes later...

Driver: Next stop is the shopping center. You: Thank you so much! Driver: You're welcome. Have a good day.

Practice Dialogue: At the Train Station

You: Excuse me, I need to get to the airport. Which train should I take? Station worker: Take the express train on Platform 2. It goes directly to the airport. You: How often does it come? Station worker: Every 15 minutes. The next one is at 2:45. You: And how long does it take? Station worker: About 25 minutes. You: Where can I buy a ticket? Station worker: There's a ticket machine right over there. Or you can tap your travel card. You: Thank you very much! Station worker: You're welcome. Have a safe trip!

Practice Dialogue: Lost on the Subway

You: Excuse me, I think I'm on the wrong train. I need to get to Green Park. Passenger: Oh, this train doesn't go to Green Park. You need the blue line. You: Oh no. Where can I change? Passenger: Get off at the next stop -- City Center. Then follow the signs to the blue line. You: Is it far to walk? Passenger: No, just follow the signs. It takes about 2 minutes. You: Thank you so much. I'm new here and the map is confusing! Passenger: No worries. It takes a while to learn. City Center is the next stop -- get ready. You: Thanks again!

Common Mistakes

Mistake 1: "I want to go down at the next stop."

  • Correct: "I want to get off at the next stop."

Mistake 2: "Where is the bus stop of number 5?"

  • Correct: "Where is the number 5 bus stop?" or "Where does the number 5 bus stop?"

Mistake 3: "The train has delay."

  • Correct: "The train is delayed." or "There is a delay."

Mistake 4: "I need to go to home."

  • Correct: "I need to go home." (No "to" before "home.")

Mistake 5: Confusing "station" and "stop"

  • Station = for trains and subways (a building)
  • Stop = for buses and trams (usually just a sign on the street)

Practice Tips

  1. Study the transport map of your city in English. Learn the names of the lines and major stations.
  2. Practice buying tickets at the machine in English. Switch the language to English if there is an option.
  3. Listen to announcements on buses and trains. Try to understand the station names and instructions.
  4. Ask for help from other passengers or station workers. Most people are happy to help!
  5. Plan your route before you leave. Use Google Maps or a transit app to know which bus or train to take.

Key Takeaways

  • Know the types of tickets: single, return, day pass, weekly pass.
  • Learn key phrases: "Does this bus go to...?", "Which stop do I get off at?", "Do I need to change?"
  • Read timetables: departure, arrival, platform, frequency.
  • On the bus, press the STOP button and thank the driver.
  • On the train, check the line, direction, and platform.
  • Do not be afraid to ask for help -- people are usually very kind to travelers!